Your Privacy, Our Commitment

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and company name submitted through our contact and inquiry forms
• Project details and goals you share when starting an engagement
• Account credentials if you create a Monolith UX client account

We also collect certain information automatically when you visit our website:

• Usage data such as pages visited, time spent on site, and referring URLs
• Device and browser information including IP address, browser type, and operating system
• Cookies and similar tracking technologies as described in our Cookie Policy

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries and project proposals in a timely manner
• Delivering contracted services and managing our client relationships
• Improving and optimizing our website and service offerings
• Sending relevant updates, insights, and communications you have opted into
• Complying with legal obligations and protecting our legitimate business interests

We do not sell your personal information to third parties, and we do not use your data for purposes beyond those described in this policy.

Third-Party Services

We use a limited set of trusted third-party services to operate our website and deliver our services. Each of these services has its own privacy policy governing the data they collect:

• Google Analytics — used for website usage analytics and understanding visitor behavior
• Supabase — used for client account authentication and secure data storage
• Google Fonts — used for typography; may load fonts from Google servers

We encourage you to review the privacy policies of these providers if you have questions about how they handle your data.

Cookies and Tracking

We use cookies and similar technologies to make our website function and to understand how it is being used. This includes:

• Essential cookies required for basic site functionality and security
• Analytics cookies that help us understand traffic patterns and improve the site

You can review full details about the cookies we use, including how to manage your preferences, in our Cookie Policy.

Data Retention

We retain personal data only as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• Client project information is retained for the duration of the engagement and a reasonable period thereafter for legal and business recordkeeping
• Contact form submissions are retained for up to two years unless you request earlier deletion
• Analytics data is retained according to our analytics provider's standard retention policies

To request deletion of your personal data, please contact us using the information below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal data
• The right to object to or restrict certain processing of your data

Michigan residents may have additional rights under applicable state privacy law. EU and UK individuals may have rights under the General Data Protection Regulation (GDPR) or UK GDPR. To exercise any of these rights, please contact us directly.

Contact Us

If you have questions or concerns about this privacy policy or how we handle your data, please reach out to us:

• Email: hello@monolith-ux.com
• Phone: (734) 395-0530
• Location: Ann Arbor, Michigan

We will respond to privacy-related inquiries within five business days.